Frequently Asked Questions
The season is over. Now it’s time to celebrate it right. The Hilltop is the North Hills’ banquet hall built for sports teams with private event spaces, custom menus, AV capability for awards presentations, and a team that makes the whole night run without a hitch. We’ve got the team to give your team a night to remember.
Booking and Availability
How far in advance should I book my event?
Most of our events start the booking process three to six months of lead time, which is generally sufficient. That said, we do accommodate shorter timelines when availability allows, so it is always worth reaching out even if your date is approaching quickly.
How do I check availability for my date?
The best way to check availability is to fill out our inquiry form or call us at (724) 449-9090 or email us at [email protected]. Our events team will confirm availability for your preferred date and walk you through the options that fit your occasion and guest count.
Can I schedule a tour before booking?
Yes, and we encourage it. Seeing the spaces in person is the best way to understand how they will work for your event. Contact our team to schedule a walkthrough at a time that works for you.
What is required to hold a date?
A $200 non-refundable deposit is required to secure your date. Once the deposit is received, our events team will work with you to finalize all details for your event.
How many events do you host on the same day?
The Hilltop can host multiple events simultaneously across our private event spaces. Each space is fully separated from the others, so your event is always self-contained and private. For guests who want complete exclusivity across the entire venue, a full space rental is available, which reserves all spaces for a single event.
Pricing and Payments
How is pricing structured at The Hilltop?
Pricing at The Hilltop is based on your event specifics, including the space selected, guest count, buffet selections, and bar program. We do not publish flat package prices because every event is different and we build each proposal around what your occasion actually requires. Contact our team for a detailed quote based on your event.
Is there a food and beverage minimum?
No, we do not require food and beverage minimums.
What is your deposit policy?
A $200 non-refundable deposit is required at the time of booking to secure your date and space. The remaining balance is due at the conclusion of your event
What is your cancellation policy?
In the event you need to cancel, you will unfortunately forfeit your $200 non-refundable deposit. If you are able to reschedule, our events team will help find a date that works for you and your event!
Do you offer payment plans?
No, we do not offer any payment plans.
What forms of payment do you accept?
We accept cash, all major credit cards and business checks ONLY. No personal checks will be accepted.
Catering and Bar Service
Do you provide in-house catering?
Yes. All catering at The Hilltop is provided by our in-house culinary team. Every menu is built from scratch around your event. We do not use outside catering companies for on-site events, which allows us to maintain consistent quality and a direct line of communication between your event coordinator and the kitchen.
Can I bring my own caterer?
On-site events at The Hilltop are served exclusively by our in-house culinary team. Any outside food or drinks are not permitted for events held at the venue. For off-site catering needs, our team can discuss options separately.
Can I taste the food before my event?
Tasting policy to be confirmed by client and inserted here.
How are menus selected?
Your event coordinator will work with you directly to help decide the right buffet for you and your guests. The menu is finalized in advance of your event so the kitchen can prepare accordingly.
When is the final guest count and menu due?
Final guest counts and menu selections are required 7 days before your event. Our coordinator will confirm the specific deadline during the planning process. Changes after that point may be subject to limitations depending on timing.
Do you accommodate dietary restrictions and allergies?
Yes. Our culinary team can accommodate a range of dietary restrictions and allergies, including vegetarian, vegan, gluten-free, and common allergen requirements. Please provide dietary needs to your event coordinator in advance so the kitchen can plan accordingly.
Do you provide bar service?
Yes. Full bar service is available for all event spaces, staffed by our team throughout your event. Bar programs are customized to your event and can include a full open bar, wine and beer service, signature cocktails. All bar service is provided by The Hilltop, and you must purchase all alcohol through your server the day of your event. All bar service is provided by The Hilltop, and you must purchase all alcohol through your server the day of your event.
Can I bring my own alcohol?
Outside alcohol is not permitted at The Hilltop. All bar service is provided and managed by our licensed staff. This allows us to ensure responsible service and maintain compliance with Pennsylvania liquor regulations.
Vendors and Décor
Can I bring my own vendors such as a DJ, florist, or photographer?
Yes. The Hilltop welcomes outside vendors for services such as photography, videography, floral arrangements, entertainment, and décor. We also maintain a list of trusted preferred vendors who are familiar with our spaces and have a strong track record at our events. Your event coordinator can share that list during the planning process.
Are there any restrictions on decorations?
We welcome personal décor and styling throughout the venue. In order to prevent damage to the property, we ask that decorations are not affixed to the walls with any adhesives. If damage does occur, the booking party assumes liability. We do not permit glitter, or glitter filled balloons. Decoration time is 1 hour prior to the event.
Is there a setup and breakdown period included in my booking?
We allow the host to come in to decorate 1 hour before your event. We ask that you have all décor broken down and cleaned up 15 minutes after your event.
Do you have a coat check or storage area?
We do not offer coat check or any storage areas for guests.
Parking and Getting Here
Is parking available at The Hilltop?
Yes. Complimentary on-site parking is available for all guests at every event. The Hilltop’s parking lot is located directly at the venue and is included with your booking at no additional cost.
Is The Hilltop accessible for guests with mobility needs?
Yes, it is. The Hilltop is designed to accommodate guests with mobility needs. For specific accessibility questions, please contact our team prior to your event so we can ensure everything is in place for your guests.
Where is The Hilltop located?
The Hilltop Catering & Events Center is located at 5301 Ranalli Drive, Suite B, Gibsonia, PA 15044. We are one minute from PA Turnpike Exit 39 (Butler/Pittsburgh) and approximately 25 minutes from downtown Pittsburgh.
Is rideshare drop-off available?
Yes. Rideshare vehicles can drop off and pick up guests directly at the venue entrance. Our on-site parking also makes it easy for designated drivers and guests arriving by personal vehicle.
Event Day
Will there be a coordinator on-site during my event?
There will be a manager on duty to help ensure your event runs smoothly. You will also have a designated staff on your event and all will be informed with all desired requests.
What time does the venue close?
The North Park Lounge is open until 11:00pm Monday-Thursday, 12:00am Friday and Saturday, and 10:00pm on Sundays. Event end times vary by booking and are confirmed in your event agreement. Extensions beyond the standard window may be available depending on the day and venue schedule. Please discuss your preferred timeline with your event coordinator during the planning process.
Can events extend to North Park Lounge after the formal event ends?
Yes. The Hilltop sits directly adjacent to North Park Lounge Richland, and guests are welcome to continue their evening there after the formal event concludes. North Park Lounge operates independently, so no advance reservation is required for general seating.
What happens if I need to make changes to my guest count or menu close to the event?
Minor adjustments to guest counts and menu selections can often be accommodated within a reasonable window before the event. Significant changes may be subject to limitations depending on the timing and the complexity of the catering order. Contact your event coordinator as soon as possible if changes are needed and they will advise on what is feasible.
Is The Hilltop available for touring before my event date?
Yes. We welcome pre-event walkthroughs for clients who want to confirm room setup, run through timing, or coordinate with outside vendors. Contact your event coordinator to schedule a visit.
Stage 8 and Public Events
What is Stage 8?
Stage 8 is The Hilltop’s live entertainment stage, hosting comedy shows, live music, murder mystery dinners, game show nights, and other ticketed events throughout the year. Stage 8 events are open to the public and can be attended independently of a private event booking.
Where can I find the Stage 8 event calendar?
The full Stage 8 calendar is available on our website. You can also sign up for our mailing list to receive early access and announcements for upcoming shows.
Can I book Stage 8 for a private event?
Yes, Stage 8 may be available for private bookings on select dates when no public event is scheduled. Contact our events team to discuss availability and options.
Categories
-
Booking and AvailabilityBooking and Availability
-
Pricing and PaymentsPricing and Payments
-
Catering and Bar ServiceCatering and Bar Service
-
Vendors and DécorVendors and Décor
-
Parking and Getting HereParking and Getting Here
-
Event DayEvent Day
-
Stage 8 and Public EventsStage 8 and Public Events
Still Have Questions?
Our events team is happy to answer anything not covered here. Call us at (724) 449-9090, email [email protected], fill out the inquiry form below, or stop by for a tour. We are in touch within 24 hours.